Frequently Asked Questions

Touchdwn is a job search operating system. It combines a kanban pipeline for tracking every role you're pursuing, AI-powered tools for resume optimization, cover letters, LinkedIn gap analysis, and interview prep, and a browser extension that lets you save any job listing from LinkedIn, Indeed, Greenhouse, and dozens of other boards in one click. Everything lives in one place so you stop losing track of applications, deadlines, and follow-ups.

No. The core app runs entirely in your browser — create an account and you can start building your pipeline immediately. The browser extension is optional but highly recommended if you're actively searching. It adds a one-click "Save to Touchdwn" button on supported job boards and auto-extracts the job title, company, location, and description so you don't have to copy and paste anything.

There are three ways:

• Browser extension: Visit any job posting and click the Touchdwn icon in your toolbar. The job details are extracted automatically and saved to your pipeline.
• Manual entry: From the pipeline page, click Add Job and paste in the role title, company, URL, and description.
• Import: If you already have a list of roles tracked elsewhere, you can add them individually or paste in job descriptions directly.

Once a job is in your pipeline, it becomes a full workspace — you can run AI analysis, take notes, log contacts, track interview rounds, and set follow-up dates, all from that one job card.

Your pipeline is a kanban board with stages that mirror a real hiring process:

• Saved: Jobs you want to research or apply to — your wishlist.
• Applying: You're actively preparing your application.
• Applied: Submission sent. This is where follow-up dates matter most.
• Interview: You're in the screening or interview process. Log each round with notes.
• Offer: You've received an offer. Use the negotiation tool from here.
• Rejected / Withdrawn: Closed roles — kept for analytics so you can spot patterns over time.

You can drag cards between stages or update status directly from the job detail panel.

The extension performs automatic field extraction (title, company, location, description) on:

• LinkedIn Jobs
• Indeed
• Glassdoor
• Workday (myworkdayjobs.com)
• Greenhouse
• Lever
• Ashby

For any other site — company career pages, niche boards, internal portals — the extension falls back to a review-and-save mode: it extracts what it can from the page and lets you fill in or confirm the missing fields before saving. You'll never lose a job just because it's on an unsupported board.

Yes. Every job card has a follow-up date field. Set it when you apply, and Touchdwn will surface jobs that are past their follow-up date in your pipeline view so nothing falls through the cracks. You can also enable push notifications (via the notification settings) to receive reminders directly in your browser.

When you open any job card, you get a full workspace that includes your notes, contacts at the company, interview round logs, compensation tracking, and a set of AI tools scoped to that specific role. All AI output — gap analysis, tailored resume suggestions, cover letters, outreach drafts — is generated in the context of that job's description and your resume highlights, so results are specific rather than generic.

Upload your resume (PDF, DOCX, or TXT, up to 5MB) and choose one of two modes:

• General Review: Scores your resume on its own merits — hard skills clarity, experience depth, ATS keyword coverage, quantified impact, and structure. Best for a baseline check before you start applying.
• Job-Match Review: Paste in a specific job description and the system scores your resume against that exact role — weighting hard skill matches at 30%, experience relevance at 25%, keyword density at 20%, quantified impact at 15%, and structure at 10%. This is the mode to use before every important application.

Both modes return a score from 0–100, a dimension-by-dimension breakdown, a summary written as if a recruiter was briefing a hiring manager, a list of missing keywords ranked by priority, and specific before/after rewrite suggestions for your bullet points.

The score is a directional signal, not a guarantee. Real ATS systems vary widely by vendor, and a human recruiter always makes the final call. What the score does accurately reflect is whether your resume uses the right language for the role, demonstrates quantified impact, and passes a quick keyword scan. In practice: if you score below 60 on a job-match review, you have clear gaps worth addressing before applying. Scores above 80 indicate strong alignment. Most resumes score between 45 and 75.

Upload your resume and provide your LinkedIn profile data. You can supply it as a PDF export from LinkedIn, a raw text paste, or a LinkedIn data export ZIP file. The tool compares the two across four dimensions: narrative consistency, keyword optimization, profile completeness, and recruiter discoverability. It returns a score, a gap breakdown, three suggested headline rewrites, and a rewritten About section. This is useful if your LinkedIn doesn't match your resume — recruiters check both.

PDF, DOCX, and TXT files up to 5MB. PDF is recommended because it preserves formatting exactly. DOCX works well for most resumes. TXT is accepted but loses formatting context, which can reduce the accuracy of structure scoring.

From inside any job workspace, the assistant can generate four types of output — each tailored to that specific role and your resume:

• Gap Analysis: What skills or experience you're missing relative to the job description — ranked so you know which gaps matter most.
• Resume Suggestions: Specific bullet point rewrites to better match the role's language and requirements.
• Outreach Draft: A concise, human-sounding LinkedIn message under 150 words, connecting one of your experiences to a specific requirement in the job description.
• Cover Letter: A three-paragraph letter with a role-specific opening, achievement-based middle section, and a clear call to action — no generic placeholders.

You can choose tone (professional, confident, or warm) and length (tight, standard, or detailed) for outreach and cover letters.

The interview coach is a live mock interview driven by the job description and your resume. It stays in character as a tough-but-fair interviewer, asks one question at a time — mixing behavioral and technical questions drawn from your actual resume gaps and the JD — and gives you structured feedback on your answers, including whether you used the STAR method (Situation, Task, Action, Result). It won't tell you it's an AI mid-session. The goal is to simulate a real screening call so you identify weak answers before the actual interview. Each session is independent — start fresh when you want a new practice run.

When a job reaches the Offer stage, you can open the negotiation tool. Enter the offer details and the tool returns a negotiation plan informed by market salary data for your role category, a suggested counter-offer range with reasoning, a ready-to-send email with subject line and body, and specific talking points for a live call. It's designed to reduce the anxiety around negotiating by giving you a concrete, scripted starting point.

Each time you run the Job Assistant (gap analysis, resume suggestions, outreach, or cover letter), the interview coach sends a message, or you run an interview prep question generation — that counts as one AI generation against your usage. Resume checks and LinkedIn reviews are tracked separately as resume checks, not AI generations. Core pipeline features — saving jobs, updating status, adding notes, viewing analytics — never consume usage regardless of your plan.

The free plan gives you:

• Up to 5 tracked roles in your pipeline at a time, with stage updates, notes, contacts, and follow-up dates
• 2 resume or LinkedIn checks total (shared across both tools)
• 5 AI generations total (shared across job assistant, interview coach, and interview prep)
• Core analytics and pipeline insights

The free plan is designed to let you evaluate whether the AI tools are worth it for your search before committing.

Pro removes all usage limits:

• Unlimited tracked roles in your pipeline
• Unlimited resume and LinkedIn reviews — run a fresh check against every role you apply to
• Unlimited AI generations — cover letters, outreach, gap analysis, interview coaching for every job in your pipeline
• Advanced analytics, notification workflows, and priority support

Pro is billed monthly or annually (annual saves roughly two months). You can cancel anytime and retain access through the end of the current billing period.

The Coach plan is for career coaches, bootcamps, and cohort programs who manage multiple job seekers. It lets you create an organization, invite your clients as members, view their pipeline progress from a single dashboard, and generate weekly accountability and engagement reports. Each client gets their own full Pro-level workspace. Pricing is based on seat count — see the pricing page for current rates.

Yes. Pro is month-to-month by default. Cancel from your settings page at any time and you'll retain Pro access through the end of your current billing period. After that, your account reverts to the free plan — your pipeline data, notes, and history are never deleted. Annual subscribers can cancel renewal but access runs through the annual period end date.

Your resume is transmitted securely over HTTPS and processed by the AI model only for the duration of the analysis request. We do not store your resume file after the analysis completes — only the scored output (score, summary, keyword gaps, suggestions) is saved to your account history. No Touchdwn employee reads your resume. We do not sell or share your professional data with third parties.

The extension only collects data you explicitly trigger — when you click "Save to Touchdwn" on a job page, it reads the job title, company, location, URL, description, and source domain from that page and sends it to your Touchdwn account. It does not run in the background, track your browsing history, or read page content on any site other than the job page you are actively saving. Extension authentication uses a token stored in Chrome's local extension storage, not browser cookies.

No. Your resume content, job descriptions, and generated outputs are not used to train any AI model. The AI analysis is performed using Google's Gemini API, which processes your data in-request and does not retain it for model training under the current API terms.